Returns and Exchanges

Easy returns means you can try THE CLOSET stress and hassle free!

FULL PRICED ITEMS
You are welcome to return for an online credit, exchange or refund. This includes the purchase of any full priced items.

SALE ITEMS
Items purchased during a flash sale/Promotional event are Final sale. You may contact us about an exchange.

TO REQUEST A RETURN
If the order is not quite right for you, please contact us within 7 days to discuss. We personally quality check each item before it is sent, if you believe that your item is faulty, please email us with images immediately.

OUR CUSTOMER SERVICE
Contact email is: orders@shopthecloset.com

Please include the following information in this email:
- Order number
- Product/s you are wanting to return
- Reason for return

IMPORTANT: All return requests need to be made within 7 days of receiving your order. Any return requests made outside this period will be denied. All returned items must be in their original, unworn condition – free of odours and marks.

OUR RETURN ADDRESS IS:
The Closet
9472 N MINNEWAWA
CLOVIS , CA 93619

FULL PRICED ITEMS
EXCHANGE
If you love your Closet purchase but simply need another size (or you are wanting to try another style), please include this information in your return request email.

REFUND
We want you to be 100% happy with your Closet purchase. If you are not, you may be eligible for a refund (less shipping). Once your return has been processed and assessed, we will refund your order immediately and notify you via email.
All refunds will be processed via the original method of payment.

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